School of Tourism & Hotel Management

Travel Agency Management

Programme Overview

The Travel Agency Management programme at YIBS equips students with the knowledge and practical skills to thrive in the dynamic travel and tourism industry. The curriculum covers the core areas of travel consultancy, tour operations, ticketing, tourism marketing, client services, and business development for travel agencies.

Through industry-relevant training, hands-on projects, and real-world exposure, students are prepared to deliver exceptional travel experiences and manage travel businesses in both local and international contexts.

Main Objectives

  • Train students in the operations of travel agencies and tour management companies
  • Develop proficiency in global distribution systems (GDS), ticketing, and reservations
  • Build expertise in travel planning, customer service, and tourism logistics
  • Equip students with the business skills needed to manage or launch a travel agency
  • Promote sustainable and ethical tourism practices

Programme Duration

2 Years

HND in Travel Agency Management

1 Year

B.Tech in Travel Agency Management

Internship

Compulsory industry internship at a certified travel/tourism company

Study Options

Full-time / Part-time / Evening

Skills Acquired

Graduates will gain skills in:

  • Airline ticketing and reservation systems (Amadeus, Galileo, Sabre)
  • Travel itinerary planning and package development
  • Customer service and client relationship management
  • Visa processing, travel documentation, and regulations
  • Sales and marketing for travel and tourism services
  • Operations and financial management of travel agencies

Target Audience

This programme is ideal for:

  • Students interested in the tourism, travel, and hospitality industry
  • HND holders looking to upgrade to a B.Tech qualification
  • Aspiring travel agents, tour guides, and travel consultants
  • Entrepreneurs aiming to set up their own travel or tour agencies

Career Opportunities

Graduates can pursue careers as:

  • Travel Consultant or Agent
  • Tour Operator or Tour Guide
  • Ticketing and Reservations Officer
  • Tourism Marketing Executive
  • Destination Manager
  • Travel Agency Manager or Owner
  • Airline or Cruise Line Sales Executive

Opportunities for Further Studies

  • Master’s programmes in Tourism Management, International Travel, or Business Administration
  • Professional certifications in GDS (e.g. Amadeus Certified Agent)
  • Diplomas in Destination Marketing, Tourism Economics, or Event Tourism

Become a Travel Industry Leader.
Begin your journey with the Travel Agency Management programme at YIBS.